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Inky wants to be the single app you use for all of your emails, regardless of the device or service. Fortunately for them, the market for robust email apps on the OS X Macintosh operating system is wide open. Unfortunately for them, with all of the different services available, there is a pretty good chance that many companies have tried in this space and failed.
Having experimented with many of the email apps available on the Mac, I inevitably come back to the Mail app that ships with OS X. For this reason, I was excited to give Inky a test run. My experience was not as positive as I would have hoped.
Inky wants you to make a single login on any device and receive all of your emails. For this they have the user add individual email accounts under that login. They ask only for a username and password and make firm privacy guarantees. From there Inky takes care of keeping all of your accounts synced to an individual, unified inbox. All of your email logins, though not the emails themselves, are stored with Inky and immediately available upon logging in on any supported device. This means that no matter how many devices you have, you have access to all of your email accounts in one place. They include support for all major email services, like POP, IMAP, and even for custom email server settings.
Given the complexity of the task at hand, there were some understandable hiccups in my experience with installing the app. Upon adding my Gmail account, Inky froze on 3 different occasions, going to a black screen which stated that major components were being updated. I have read that this is due to the account import, but there were no indications of this within the app. Though Inky claims to sort emails into categories like social, daily deals, important, etc., it was not my experience that this sorting function worked.
For the app, there are some definite positives that I have high hopes for as the developers mature it. The current version is 2.1, build 8 has a very basic but functional interface. It is almost too basic. Some of the buttons could use more explanation. The search and filtering functions are featured prominently at the top of the app, and by combining the two, you can drill down and find the exact email you are searching for. Additionally, Inky attempts to add a “Relevance Ranking” to each message, which you then either confirm or deny, thereby helping the app find the messages it believes most important to you.
Despite my clunky and slightly glitched first impressions, I believe the developers of Inky may be onto something as long as they remain vigilant regarding bugs and continue to listen to their customers. With apps like Airmail and good old Mail app out there, they are going to be on a short leash with many new users and will need to make Inky easier to love right from the start.
The app is currently available for iPhone, iPad, OSX and Windows only.