A company without an Information Technology consultant is at a disadvantage, especially in the 21st century. IT provides solutions and fresh perspectives to various industries all over the world. It’s a highly specialised field, and it permeates every aspect of a business operation, from Human Resources to production, management, and everything in between.
IT consulting today is an expanding market, and with so many choices, it can be difficult to look for one that’s a good fit for you. So, to make the task easier, this article lists a few factors to consider when you’re hiring an IT consultant.
Factors To Consider Before Hiring An IT Consultant
IT isn’t just about installing software and configuring a few devices. An IT consulting company, like Ntiva, can set your network up, ensure your network security, and allow you to operate and maintain your whole IT infrastructure. That’s why hiring the right people for the job is crucial. Below are factors you should consider before hiring one:
Lay Down Your Expectations and Objectives
First, define what your expectations are. What do you expect the IT consultant to do for you? What’s lacking in your present company setup? You should be specific in your objectives, and make sure all stakeholders understand them in a way that leaves no room for misunderstanding. Your objective should specific, measurable, achievable, relevant (or realistic), and time-bound. Simply put, your objective should be SMART.
Find Out Their Specialisation
IT consulting companies can sometimes excel in one area of IT and not so much in others. So, make sure that the IT company you’re hiring specializes in the area you prioritize the most in your company.
For example, if you want your company to shed its old IT infrastructure and adopt a new one, look for an IT company that specialises, or is experienced, in handling smooth adoption of new technology from an old existing one.
Evaluate Their Experience
Having an experienced IT consultant work for you is a big advantage. And if they also have experience working in the same industry as your company, better. Having an IT company that knows the ins and outs of your industry is a bonus. So, make sure to check if they have any experience consulting for companies similar to yours.
Find out also if they have the relevant certifications and qualifications that are necessary to work for you. You can check their website to get vital information about their experiences and qualifications. Hiring IT consultants is a huge investment, so make sure to hire one that meets your standard.
Check Their References
Looking up references for your prospective IT consultant can be very useful. You can ask for one (or several) if you can’t find any reviews on their website. Research some of their past and current clients. Try to get in touch with any of them and perhaps you could get an unbiased opinion on how they operate. A narrative of their experiences about working with the IT company can prove valuable.
You could also do a Google search about the company. There could be reviews and testimonials about them floating around on the internet, like in some message boards or forums.
Have A Face-To-Face Interview
If possible, schedule a face-to-face meeting with them first before deciding anything. Doing an interview is crucial when selecting the right candidate. Knowing their level of expertise, background, experiences, and references are all well and good, but a face-to-face interview will give you an insight into whether you will get along well with the candidate.
A conference call may be sufficient, but a face-to-face interview is preferable. You can read their body language, the way they speak, and other nuances. That way, you’ll have an idea of whether they can adapt to what your company requires.
Determine Their Character And Work Ethics
Character is crucial, especially if you’re going to work together. If you can collaborate seamlessly, your chance of having a successful partnership is higher. Look for somebody who you can trust and rely upon. Working with IT specialists, you’d likely have to give them access to some valuable and confidential information, so reliability and credibility are important.
Your IT specialists should also be able to communicate ideas effectively, whether in writing or speaking. Moreover, the ability to work well with others is an important trait. Not to be underestimated is the ability to adapt to the work culture. Working on a project, in collaboration with other workers, could result in more efficient use of time. Deadlines will be met and unnecessary delays will be minimised.
Lastly, your IT should be well-motivated and enthusiastic about their work. They should have no problems putting the interest of their client, namely you, ahead of their own. Unmotivated workers are a bane in the workplace.
An IT consulting company is an important part of your business operation. That’s why choosing one to work with you should be given utmost importance. Make sure they have the expertise and character to do an excellent job and possess the necessary qualifications you require. Ensure, too, that they are trustworthy and can work well with others.